Privacy Policy

About this Privacy Policy

This is the privacy policy of Cryptoplay.io. This Privacy Policy sets out how Cryptoplay.io will manage your personal information which we collect as a result of your membership with Cryptoplay, your use of our websites located at https://cryptoplay.io , and any pages or websites under the ‘Cryptoplay’ brand including any mobile phone or tablet applications that are owned and/or operated by us, or whenever we otherwise deal with you. We are committed to ensuring that the personal information we collect about you is protected and is used, stored, and disclosed in accordance with the Privacy Act and this Privacy Policy.

1. Website Use

In using the website, you agree to be bound by the terms of this Privacy Policy. Cryptoplay.io may review the Privacy Policy periodically and reserves the right to change the Privacy Policy at any time at its discretion by posting such changes on the website. Changes will be effective immediately when posted on the website. Your continued use of the website following the posting will constitute your acceptance of those changes. This Privacy Policy will not apply to websites that are linked to the website and over which Cryptoplay.io has no control.

2. Personal Information

What information we might collect from you

The kinds of Personal Information that Cryptoplay.io may collect from you are:

• Email address
• Device information
• IP address

The Company collects, or may collect, such information through methods including:

• Data input during account registration processes
• Communications with customers

3. Collection Purposes

Cryptoplay.io will collect your Personal Information only by lawful and fair means and not in an intrusive way. We collect and use the limited Personal Information described in this Privacy Policy (email address, device information, and IP address) for the following purposes:

• To operate, maintain, and provide access to the Cryptoplay.io website and Service.
• To create and manage your user account.
• To communicate with you regarding service-related matters, including important updates, notifications, or responses to your inquiries.
• To improve and optimize the website, including troubleshooting, analytics, performance monitoring, and security enhancements.
• To ensure the security and integrity of the Service, including fraud detection, abuse prevention, and system protection.
• If you choose to subscribe, to send marketing or promotional communications.
• To establish, exercise, or defend legal claims, where necessary.

By using Cryptoplay.io or otherwise choosing to provide Personal Information to us, you consent to Cryptoplay.io collecting, using, processing, and potentially disclosing your Personal Information for the purposes described in this Privacy Policy.

4. Direct Marketing and Opting Out

From time to time we may use your Personal Information to inform you about our products or services or about promotional activities which Cryptoplay.io believes may be of interest or benefit to you. We may do this via email. If you no longer wish to receive marketing or promotional material from Cryptoplay.io at all or in any particular form, you may contact us at any time by email at [email protected] with your request, which we will comply with as soon as is practicable.

From time to time we may contact you concerning the management and administration of your Cryptoplay.io account. These communications can be made via any of the contact methods provided when creating your account. Such communication does not affect your opt-in or opt-out status for direct marketing communications.

5. Management of your Personal Information

Cryptoplay.io will take all reasonable steps to ensure that the Personal Information which it collects, uses, or discloses is correct and is stored in a secure environment that is accessed only by authorized persons. We store the Personal Information we receive as described in this Privacy Policy for as long as you use our Service or as necessary to fulfill the purpose(s) for which it was collected, provide our Service, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Cryptoplay.io will destroy or permanently de-identify the Personal Information we hold when it is no longer required for the purposes for which it was collected or otherwise allowed under this Privacy Policy.

6. Security of Personal Information

You acknowledge that no data transmission over the Internet is secure. Accordingly, Cryptoplay.io does not guarantee or warrant the security of any information which you transmit to it. Any information which you transmit to Cryptoplay.io is transmitted at your own risk. However, once Cryptoplay.io receives your transmission, Cryptoplay.io will take reasonable steps to protect your Personal Information from misuse, loss, and unauthorized access, modification, and disclosure, including by using password-protected systems and databases and Secure Socket Layer (SSL) technology. By using our Service or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service.

Cryptoplay.io’s employees, agents, and contractors are required to maintain the confidentiality of Members’ Personal Information. Information posted on bulletin boards or communicated within a social media environment (for example, Facebook, Twitter/X, or chat rooms) becomes public information. Cryptoplay.io cannot guarantee the security of this type of disclosed information.

We take seriously the responsibility to exclude children from access to our Service. We do not knowingly collect personal information from individuals under 18 years of age. It is, however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities, including where appropriate by using Internet-screening software.

Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person. You are responsible for the security of and access to your computer, mobile device, or any other device used to access the website.

Ultimately, you are solely responsible for maintaining the secrecy of your password, 2FA and any account information. Please be careful whenever using the Internet and our website.

7. Access to Personal Information

You may access the Personal Information collected by Cryptoplay.io by following the ‘Settings’ link on the website or by contacting us at [email protected]. We will give you access to your Personal Information in the manner requested if that is possible and within a reasonable period. If we refuse your request or cannot give you access in the manner you have requested, we will do what we can to meet your requirements by other reasonable means.

We may not be able to give you access to your Personal Information in certain circumstances, such as where providing access would unreasonably impact the privacy of another individual or where we are otherwise required to withhold information to protect security or prevent abuse. If we refuse access for such reasons, we will inform you of the refusal and the reasons for it.

8. Contact Details

If you have any queries, requests for access or correction, or complaints relating to the handling of your personal information, please contact us by email at [email protected] or by the site customer support chat function.

9. International Data Transfers

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, countries that may have data protection laws different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

10. Legal Basis for Processing

For purposes of the EU General Data Protection Regulation, Cryptoplay.io’s processing of your personal information is supported by the following lawful bases:

Performance of a Contract: Cryptoplay.io needs to process your personal information to perform our contract with you or our customers.

Legitimate Interest: Cryptoplay.io processes your personal information to further our legitimate interests, but only where our interests are not overridden by your interests or fundamental rights and freedoms.

Consent: In some cases, Cryptoplay.io also relies on your consent to process your personal information.

Compliance with Legal Obligations: Cryptoplay.io may process your personal information to comply with our legal obligations.

11. Supervisor Authority

If you are located in the European Economic Area, you have the right to complain to a supervisory authority if you believe our processing of your personal information violates applicable law.

12. Updates to this Privacy Policy

As noted, Cryptoplay.io may review, change, and update this Privacy Policy from time to time to reflect our current practices and obligations. We will publish our current Privacy Policy on our website at https://cryptoplay.io, and the changes will take effect at the time of publishing. You should review this Privacy Policy regularly and remain familiar with its terms.