FAQ
About CryptoPlay

About CryptoPlay

Cryptoplay is an online crypto gambling site established in 2021. We allow users from all around the world to play games like Dice, Limbo, Keno, Mines, Towers, HiLo, Roulette, Plinko, Lottery, and Slots, and we're always coming out with something new! We plan to be the top leader in the Cryptocurrency gambling industry. Cryptoplay (and hereinafter www.cryptoplay.io) is a company incorporated in Curaçao and is subject to the laws of Curaçao.
How many confirmations does Cryptoplay require to credit my deposit?

Necessary confirmations for a deposit

As you may already know, a transaction is only fully completed when the transaction reaches a certain number of confirmations on the blockchain. We only credit your account after that number is reached unless your address is 'trusted' (see information about Instant Deposits).

Bitcoin (BTC): up to 6 Confirmations, based on the wallet that you send from
Bitcoin Cash (BCH): 1 Confirmation
Ethereum (ETH): 1 Confirmation
Litecoin (LTC): 1 Confirmation
USD Coin (USDC): 1 Confirmation
Ripple (XRP): 1 Confirmation
Dogecoin (DOGE): 1 Confirmation
Tether (USDT): 1 Confirmation
Cardano (ADA): 1 Confirmation
Binance USD (BUSD) : 1 Confirmation
TRON (TRX): 5 Confirmations
What cryptocurrencies does CryptoPlay support?

Supported currencies

At the moment we support the following cryptocurrencies:

Bitcoin (BTC)
Bitcoin Cash (BCH)
Ethereum (ETH)
Litecoin (LTC)
Ripple (XRP)
USD Coin (USDC)
Tether (USDT)
Cardano (ADA)
Binance Coin (BNB)
Binance USD (BUSD)
Tron (TRX)
Dogecoin (DOGE)
How can I secure my account?

Account security

The best way to secure your account that we also recommend is to activate the 2FA (see ‘Google Authenticator’ section for additional info).
It is also very important to use a long password that is not easy to figure out and which contains letters, numbers and special symbols.

I forgot my password! What can I do?

Password changing

If you can not remember your password, you can change it using your email address. Simply click on “I forgot my password!” button and enter your email address that you have verified for your account. Important! The email address needs to be verified on CryptoPlay to be able to use it in changing your password!
How long is the deposit address valid?

Deposit address

The deposit addresses once generated, they are assigned to your account for a lifetime.

What is the BM coin?

Bonus Money (BM)

BM is a bonus currency created by CryptoPlay as an extra coin that can be wagered and that can be counted for wager contests, towards level up XP, it can also be tipped or rained. Additionally, by wagering BM, you can unlock CPC coins ( see ‘Deposit bonus terms’ for additional info about CPC). The unlock rate from BM to CPC is : BM wager amount *1% * 10% . The BM coins can NOT be exchanged for any other currency from our website.
Are there bounties for bug reports?

Bug reports bounties

Cryptoplay is very generous towards bug hunters
If you have found any bug please contact us to report it at [email protected]
This email should contain as many details as possible, along with some screenshots or videos if it helps you explain the issue better to us.
Rewards may vary depending on the bug, and they will be given in BTC if you are the first one to find it on our website.
PS: Anyone exploiting a bug for their own benefit without warning us about it or making it public will obviously not get any reward.
How can I cooperate with you?

Cooperate with us

If you are a marketer, streamer or you just want to join the CryptoPlay team, please send us an email at [email protected]

Contact Us

Contact details

Please try to search for answers around this FAQ before contacting us!

If after searching for answers on our FAQ and Help section, you still have any doubts or questions, feel free to contact our friendly support at the bottom of the page by the site customer support chat function.
You can also send us an email directly to [email protected]
Our support team is available most hours of the day and night!