About CryptoPlay

About CryptoPlay

We know you've played at other online casinos before, but we're convinced that once you've experienced a real top casino, you'll never want to look back. At Cryptoplay Casino, we are one step ahead of the rest: we guarantee provably fair slots and the best classic crypto games, the biggest bonuses, the most efficient customer support, and the fastest deposits and withdrawals, in complete safety.

We are at the beginning, but not beginners. We have behind us a team of specialists trained in top online casinos. We know how important it is for players to be treated with respect and fairness, but also to have fun. Also, compared to other new online casinos, we know the market well enough to be able to surprise even the most experienced players. That's why we come with the best promotions, we bring the biggest jackpots on the market and we promise not to deceive you with bonuses that are too good to be true.

Although there are over 3,623 casinos in the world, you still don't know which is the best online casino? We hope to convince you with our collection of bonuses, promotions, jackpots, and the benefits of our VIP club.

We know all casinos promise you fast deposits and withdrawals, but we take fast transactions to another level. Basically, by ensuring instant payouts, we eliminate this hassle from your casino experience.

The series of good news continues with the loyalty program of the online casino Cryptoplay, through which we reward our loyal players - and not only: find out more details here on how all our users can benefit from this bonus system at the online casino.
How can I cooperate with you?

Cooperate with us

If you are a Promoter, Streamer, YouTuber, or Website and you want to collaborate, you can contact us at the addresses below:

Email: [email protected]
Skype: live:.cid.7547b3c38abec190

Guaranteed security

Guaranteed security

Our online casino platform guarantees players a friendly experience and no security issues, meeting the highest requirements of the authorities specialized in the regulation of online gambling sites. Being a sensitive field where users entrust us with important data, both personal and financial, we have taken care to identify and implement the best encryption technologies available worldwide.

In the world of Cryptoplay Casino, we believe that if you play more often, it is because you want to have fun and enjoy surprising prizes. For players who feel they have exceeded this limit, we provide a set of tools designed to limit compulsive gambling in online casinos. They can suspend their player account at any time, for a specific period or even permanently, and our platform has the ability to detect and report inappropriate gaming behaviors.

In addition to other promotions, we have designed a package of offers for everyone who wants to try the Cryptoplay Casino experience.

Thus, for your first deposit you get a deposit bonus of up to 100%, followed by other offers that we promise to keep you connected to the fun. Visit our promotions page or follow us on social media to find out about our bonus campaigns, jackpots and bonus codes on the most exciting games.
How many confirmations does Cryptoplay require to credit my deposit?

Necessary confirmations for a deposit

As you may already know, a transaction is only fully completed when the transaction reaches a certain number of confirmations on the blockchain. We only credit your account after that number is reached unless your address is 'trusted' (see information about Instant Deposits).

Bitcoin (BTC): up to 6 Confirmations, based on the wallet that you send from
Bitcoin Cash (BCH): 1 Confirmation
Ethereum (ETH): 1 Confirmation
Litecoin (LTC): 1 Confirmation
USD Coin (USDC): 1 Confirmation
Ripple (XRP): 1 Confirmation
Dogecoin (DOGE): 1 Confirmation
Tether (USDT): 1 Confirmation
Cardano (ADA): 1 Confirmation
Binance USD (BUSD) : 1 Confirmation
TRON (TRX): 5 Confirmations
What cryptocurrencies does CryptoPlay support?

Supported currencies

At the moment we support the following cryptocurrencies:

Bitcoin (BTC)
Bitcoin Cash (BCH)
Ethereum (ETH)
Litecoin (LTC)
Ripple (XRP)
Tether (USDT)
Cardano (ADA)
Binance Coin (BNB)
Binance USD (BUSD)
Tron (TRX)
Dogecoin (DOGE)
How can I secure my account?

Account security

The best way to secure your account that we also recommend is to activate the 2FA (see ‘Google Authenticator’ section for additional info).
It is also very important to use a long password that is not easy to figure out and which contains letters, numbers and special symbols.

I forgot my password! What can I do?

Password changing

If you can not remember your password, you can change it using your email address. Simply click on “I forgot my password!” button and enter your email address that you have verified for your account. Important! The email address needs to be verified on cryptoplay.io to be able to use it in changing your password!
How long is the deposit address valid?

Deposit address

The deposit addresses once generated, they are assigned to your account for a lifetime.

What is the BM coin?

Bonus Money (BM)

BM is a bonus currency created by CryptoPlay as an extra coin that can be wagered and that can be counted for the wager contests, towards level up XP, it can also be rained. Additionally, by wagering BM, you can unlock CPC coins ( see ‘Deposit bonus terms’ for additional info about CPC). The unlock rate from BM to CPC is : BM wager amount *1% * 10% . The BM coins can NOT be exchanged for any other currency from our website.

Wagering BM does not count for your referrer affiliate commission, but they will receive 5% of your purchase!

Are there bounties for bug reports?

Bug reports bounties

Cryptoplay is very generous towards bug hunters
If you have found any bug please contact us to report it at [email protected]
This email should contain as many details as possible, along with some screenshots or videos if it helps you explain the issue better to us.
Rewards may vary depending on the bug, and they will be given in BTC if you are the first one to find it on our website.
PS: Anyone exploiting a bug for their own benefit without warning us about it or making it public will obviously not get any reward.
Contact Us

Contact details

Please try to search for answers around this FAQ before contacting us!

If after searching for answers on our FAQ and Help section, you still have any doubts or questions, feel free to contact our friendly support at the bottom of the page by the site customer support chat function.
You can also send us an email directly to [email protected].
Our support team is available most hours of the day and night!